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Product and Care
What material are Moment Keys pieces made from
Each piece is made to feel solid, detailed, and premium, with materials selected to give it a durable finish and a quality look in hand.
Is it heavy or bulky to carry around?
Our pieces are made to feel substantial without being uncomfortable, so they are easy to carry while still having a premium presence.
Does it look and feel premium in real life?
Yes, we focus on the small details, finish, and overall feel so each piece looks refined and feels satisfying to hold.
Is it a good gift for sports fans?
Yes, it makes a thoughtful gift for anyone who wants to keep a meaningful sports memory close in a stylish and personal way.
Is the artwork or design protected against wear?
Our pieces are made with care and attention to durability, but keeping them protected from repeated scraping helps them stay at their best.
Shipping and Returns
Do you deliver all across Lebanon?
Yes, we deliver across Lebanon, with delivery times depending on your location.
Can I return my order if I change my mind?
Returns are accepted based on our return policy, as long as the item meets the required return conditions.
How long will it take to get my orders?
Orders within Beirut usually arrive within 1-2 business days, while orders outside Beirut typically take around 3-4 business days.
Orders and Payments
Can we change our shipping address after placing the order
yes, you can always change your shipping address even after placing an order, just contact us by clicking here so we can update your address.
Can we edit the items in our order after checkout?
If your order has not been processed yet, contact us right away and we will do our best to help with any changes, click here to contact us.
What payment methods do you accept?
At the moment, we only accept cash on delivery for all orders.
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